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Old 07-07-2016, 03:51 PM   #1 (permalink)
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Default Richiesta di supporto urgente ignorata

Salve,

ho contattato il support tramite un ticket perche mi avete sospeso il servizio voice per un pagamento negato a voi non dovuto, ho richiesto spiegazioni selezionando prioritÓ alta, ma sono stato ignorato.

Ora mi trovo ad aver gia pagato il servizio, non poter usufruirne e il support non risponde.

Ditemi voi se questo si puo definire professionalitÓ.
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Old 08-07-2016, 12:17 AM   #2 (permalink)
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Default Re: Richiesta di supporto urgente ignorata

Vedo che rivolgersi anche al forum oltre al servizio clienti non si Ŕ molto "considerati"
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Old 10-07-2016, 04:49 PM   #3 (permalink)
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Default Re: Richiesta di supporto urgente ignorata

Grazie ma vedrai che il supporto ti risponde sempre dacci conferma
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Old 10-07-2016, 06:29 PM   #4 (permalink)
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Default Re: Richiesta di supporto urgente ignorata

La risposta e arrivata dopo piu di 4 giorni che il servizio PAGATO era SOSPESO e sinceramente era meglio che non rispondevano visto che ........ Prima dite una cosa e pero poi ne fate pagare un altra. ............i vostri servizi.
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